Question 1

Who is OpenHome CRM for?

Accepted Answer

Real estate agents and agencies who want to capture open home leads professionally and efficiently.

Question 2

Can multiple agents use the platform?

Accepted Answer

Yes, our Agency and Enterprise plans support unlimited team members with role-based access.

Question 3

Can agencies customise their branding?

Accepted Answer

Yes, agencies can upload their logo and set custom brand colours.

Question 4

Is OpenHome CRM mobile-friendly?

Accepted Answer

Yes, it's designed mobile-first and works on any smartphone browser.

Question 5

How does QR lead capture work?

Accepted Answer

Each open home gets a unique QR code. Buyers scan it and fill in their details on their phone. Leads are automatically linked to the correct property and open home session.

Question 6

What kind of reports can I generate?

Accepted Answer

You can generate professional vendor reports with lead summaries, offer comparisons, and activity history.

Question 7

Is automated SMS available?

Accepted Answer

Automated SMS follow-ups are currently in development and marked as Coming Soon. We'll announce availability when the feature is ready.

Question 8

Can I track offers?

Accepted Answer

Yes, the platform includes full offer tracking with status management.

Question 9

How does billing work?

Accepted Answer

Plans are billed monthly or yearly. Yearly billing saves 20%.

Question 10

Is there a free trial?

Accepted Answer

Yes, all plans include a 14-day free trial. Your card is collected at signup but you will not be charged until the trial ends. Cancel anytime.

Question 11

Can I change plans?

Accepted Answer

Yes, you can upgrade or downgrade at any time.

Question 12

What payment methods do you accept?

Accepted Answer

We accept all major credit cards via Stripe.

Question 13

Is the platform secure?

Accepted Answer

Yes. We use industry-standard encryption, secure authentication, and tenant isolation.

Question 14

Can I use it across multiple offices?

Accepted Answer

Yes, our Enterprise plan supports multi-office deployments.

Question 15

Can I request a demo?

Accepted Answer

Yes, visit our Book Demo page to schedule a personalised walkthrough.

Frequently Asked Questions

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